What our clients say about our service

I cannot recommend Bruce highly enough. Every day I am grateful for his help in locating an outstanding residence for my mother. Bruce listened carefully to my mom, my sister and myself. He took us to places that were within our parameters, and as mentioned, help us locate a residence with a professional and skilled owner and staff who are extraordinarily warm, friendly and communicative. Bruce's help was invaluable to us.

Bruce helped us find the perfect place for my 99-year-old mom, who had already been in two prior board and cares, neither of which ended up suiting her needs. He took us to see five (5!) places one day, and we actually had a hard time deciding amongst them. She is now in a house that we have absolute confidence in and we know she's getting the best care. He follows up with us, just checking in to see how it's going. And it's going really well. His care, concern and professionalism are on display if you spend any time at all with him. I cannot recommend his services with enough enthusiasm to convey how grateful we are to have found him. Thank you, Bruce!

We were fortunate to work with Bruce during a very difficult time for our family. He guided us through the process of getting my father, who was living with Alzheimer’s, into home hospice care and later consulted with us on moving him into a board and care facility he personally vetted out on our behalf. His extensive knowledge of hospice, combined with his warm, friendly manner made everything feel less overwhelming. But what stood out even more was his genuine compassion. Bruce took the time to listen, answer our many questions, and make sure we felt supported every step of the way. He gave us the confidence to make the best choices for my dad’s care. We're so deeply grateful for his guidance and the kindness he showed our family, and I can’t recommend Bruce highly enough to any family navigating the challenges of Alzheimer’s and elder care.

Bruce was amazing. Explaining everything in detail and making sure we had the information that we needed to make the best decision for my mother.

Bruce at Personal Touch Placement Services is amazing! He’s caring, compassionate, and truly understands the needs of our clients. He consistently goes above and beyond to support families during challenging times. Highly recommend from all of us at NOLA Med Transport!

I was recommended to contact Bruce Bednar through a Facebook group when seeking assistance to find a higher level of care for my mother. From our first conversation, Bruce’s professionalism and empathy reassured me that he would guide us to the right solution. He took the time to thoroughly explain the options, demonstrating remarkable patience and kindness during this challenging process. Together, we toured facilities, discussing my mother’s specific needs and our family’s priorities, ensuring a tailored approach. Bruce has remained an invaluable resource, offering ongoing support as I navigate end-of-life decisions for my mother. I am deeply grateful for his dedication and compassionate care, and I wholeheartedly recommend his services to anyone facing similar circumstances.

I reached out to Bruce Bednar to assist placing my 91 year old cousin into a Board and Care facility. Bruce was easy to work with and very knowledgeable. He recommended benefits that my cousin, a veteran, was eligible for. I highly recommend Bruce and Personal Touch Placement Service.

Bruce is very thoughtful and attentive. I was attempting to manage my mother’s placement from long distance and Bruce gave me great confidence that she was being looked after. Thanks so much!!

It can be a very stressful time when having to place a senior parent in an assisted living home. Recently, I contacted Bruce with Personal Touch Placement Services to help me find a good, safe, clean and compassionate home for my father. It was the best decision. Bruce is very knowledgeable and very connected to quality homes. He takes the time to screen the homes before even suggesting a visit as he wants to ensure they meet his high expectations. Every detail was considered from the location to the caretaker's experience. Bruce listens to his clients and truly takes the time to ensure a smooth transition. He follows up after the placement to ensure everything is working out as planned. I will for sure recommend Personal Touch to anyone seeking support with finding a board & care for their loved ones.

Persoanl Touch Placement Services has been such a blessing for our family. Bruce Bednar the founder and owner has a vast amount of knowledge and experience having worked in the field of hospice care for over 25 years. Our family had thought that my mom and dad were placed in the perfect environment when we moved them into the Village eight years ago. Last year my dad died and we still felt it was the perfect place for my mom. Little did we know that my mom would suffer a fall which would cause her to need 24/7 care for the unforseeable future. My mom not only broke her femur, but twisted C1, fractured C2 and C3, and had a stroke. Unable to put her in a halo because of her age, my mom would need to have someone watching her round the clock. Bruce took us to 3 places all which would be possible options for us as a family. We could not be more pleased with the home and care she is receiving. When life can change in an instant, it is wonderful to know that someone cares, knows the in's and out's of the system, and can plow through the red tape for us. Thank you Bruce for your hard work, listening ear, and calm dimeanor in what can be a very stressful time in a families life. We are very happy with Amena Love Board and Care Services in Northridge. We appreciate your service and are indebted to you.

Bruce has been a blessing he helped me get my Dad into a care facility and always check on us.. Need more like him! Thanks again!

I was a newly Opened Facility when I met Bruce who recognized the professionalism and compassion in me right away and we started working together. I am a Doctoral Nurse Practitioner and Very compassionate for Geriatric population. When I met Bruce I realized He shares the same values. He has been a great support to out team. He is very Knowledgeable and helps you with every situation. You can definitely rely on him as a friend. He even came to help me to transfer patients during wildfires. I am thrilled to know and work with Bruce, he is detail oriented, he is always available and families are super lucky to work with Bruce. He is the best in this field. Sincerely Dr. Nelli Berberyan DNP

Bruce was wonderful in helping me find a home, on very short notice, for my 96 yr old mother. I was out of state when my mother fell and fractured her tailbone. She was in a rehad center for 8 days when I was informed on a Wednesday that my mother was being released from rehab the following Tuesday. I had no idea what I was going to do. I called her church and they put me in touch with Bruce, with Personal Touch Placement Services. When talking with Bruce via phone, he was very understanding of my situation, explaining his years of experience in dealing with the elderly and people in hospice. I told him the part of town I wanted to place my mother, and he got to work finding homes with openings and setting up appointments for me to visit. I was flying into Burbank late on a Friday night and I had until Monday to make a decision. Saturday morning he met me at the rehab center so he could meet my mother. He had a great bedside manner with her and spent time getting to know her. After meeting my mother we went to view a couple of homes. At every home we visited he knew the owners, the caregivers, and information about the homes. Sunday we looked at 2 more homes. We discussed the likes, dislikes, and his knowledge of each home. I made a decision and he helped me with all the paperwork. Bruce did all the work! I was so blessed to have him in my corner. He was there the day my mother was transferred from the rehab facility to the board and care home. After my mother was in the home, he didn't forget about her. He visited and spent time with her. Bruce was a blessing from God!!

When Bruce heard we were looking for a place for my husband as a transition from skilled nursing, he used his connections in the industry and found us the perfect place within a few days. He met with the owner and invited me to also come meet her. Not only did he find the right place that catered to our special needs, but he also visited regularly to see how things were going. He delivered excellent service with a smile - and a few stories!

Bruce Bednar and 'Personal Touch Placement Services' were truly a God send when we were searching for a place for a very dear friend. Bruce has a wealth of experience and knowledge from years of experience, serving more than two decades, in this very personal and all important field. The "Personal Touch" is fully descriptive, not just the business name!