Privacy Policy
Effective Date: July 10, 2025
1. Introduction
Personal Touch Placement Services (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit www.personaltouchplacementservices.com (the “Site”), contact us, or use any related services (collectively, the “Services”).
2. Scope
This Policy applies to all visitors, users, and others who access the Site or use our Services. This Policy does not apply to information collected by third parties that you interact with through our Site.
3. Information We Collect
- We may collect the following types of information:
Personal Information: name, address, email, phone number, and similar identifiers. - Health Information: medical conditions, care needs, medications, physician information, and other protected health information (“PHI”) you or your authorized representatives provide to us.
- Automatically Collected Information: IP address, browser type, referring pages, pages visited, and similar analytics data collected via cookies and similar technologies.
4. How We Use Your Information
- We use the information we collect to:
Provide, operate, and maintain our Services. - Facilitate senior placement consultations and coordinate with care providers.
- Respond to inquiries, requests, or customer service issues.
- Send administrative information such as confirmations, invoices, technical notices, and policy updates.
- Improve our Site, Services, and user experience.
• Comply with legal obligations, including those under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the California Consumer Privacy Act (“CCPA”).
5. Legal Bases for Processing (If Applicable)
Where required by law (e.g., GDPR for EEA users), we process your Personal Information on the legal bases of consent, performance of a contract, compliance with legal obligations, protection of vital interests, or legitimate interests.
6. Sharing and Disclosure of Information
We may disclose information:
- To trusted service providers acting on our behalf under Business Associate Agreements (BAAs) where PHI is involved.
- To care providers, facilities, and agencies you authorize or as necessary to facilitate placement.
- When required by law, court order, or to protect our rights or the rights of others.
- As part of a business transfer (e.g., merger or acquisition).
7. HIPAA Compliance & Notice of Privacy Practices
We comply with HIPAA to the extent we create, receive, maintain, or transmit PHI. We:
- Limit PHI disclosures to the minimum necessary.
- Secure PHI through administrative, physical, and technical safeguards.
- Provide you with access to and an accounting of disclosures of your PHI upon request.
- Require Business Associate Agreements from vendors who handle PHI on our behalf.
8. Your Choices & Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your Personal Information or PHI; to obtain a copy of your data; to opt out of certain disclosures; and to lodge complaints with regulatory authorities.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect Personal Information and PHI. Nevertheless, no method of transmission over the Internet or storage system is completely secure.
10. Data Retention
We retain information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
11. Children’s Privacy
Our Site and Services are not directed to children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it.
12. Third‑Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.
13. Changes to This Privacy Policy
We may update this Policy from time to time. We will post the updated Policy on this page and update the “Effective Date” above.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: bruce@personaltouchplacementservices.com
Phone: (661) 313-8366
Mail: Personal Touch Placement Services, 18723 Via Princessa #1166, Santa Clarita, CA 91387.